Returns & Exchanges
We want you to be completely satisfied with your purchase, as every sale supports our life-saving research. If you are not happy with your order, you can return any unused items in their original packaging within 30 days for a full refund or exchange.
Return Process
- 1.Complete Return Form
Fill out the returns form included in your original delivery, specifying whether you would like a refund or an exchange for a different size or color.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
- 3.Ship the Parcel
Attach the provided pre-paid return label to the outside of your package and drop it off at your nearest authorized postal service location.
- 4.Receive Confirmation
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 7-10 business days.